Refund & Return Policy

VEYLORA, we want you to love your purchase. If for any reason you are not completely satisfied, please review our refund and return policy below.

Returns

You may request a return within [14 - 30 days] of receiving your order.
To be eligible for a return, items must be:
- Unused, unworn, and in the same condition as received.
- In the original packaging (if applicable).
Certain items are non-returnable for hygiene or safety reasons, such as cosmetics, intimate wear, or personalized items.

Refunds

Once we receive and inspect your return, we will notify you of the approval or rejection of your refund.
Approved refunds will be processed to your original payment method within 5–10 business days.
Shipping costs are non-refundable, unless the return is due to an error on our part (wrong or defective item).

Exchanges

We only replace items if they are defective, damaged, or the wrong size (when applicable). Please contact us at [insert email] to arrange an exchange.

Cancellations

Orders may be canceled within [ 12–24 hours] of purchase. Once your order has been processed or shipped, it cannot be canceled.

Return Shipping

Customers are responsible for return shipping costs unless the item is defective or incorrect.
We recommend using a trackable shipping service to ensure your return is received.

How to Start a Return